At Suncani Hvar Hotels we recognize that building and sustaining service excellence depends on our ability to carefully select employees with attitudes of courtesy and helpfulness and then to build their competence and confidence.
That is why we make an ongoing investment in – and commitment to – effective training at all levels. Training not only ensures that our employees attain the desired standards of skill and service; it also helps them identify strongly with the company's values and goals.
SHH academy is dedicated to introducing and catalyzing the new and effective solutions to deliver top quality service at all levels.
List of programs within the shh academy includes:
• on-the-job trainings
• workshops (off-the-job training)
• team building sessions
• benchmarking trips
SHH apprentice programme (college degree, no working experience)
• cross-training 12 months programme
• mentors and coaches
All trainings are provided by respectable educational companies as well as in-house trainers, our employees.